Origin Client seems to haved crashed

by rmduminy
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Original Post

Origin Client seems to haved crashed

[ Edited ]
★★★ Newbie

Hi

 

My Sims 4 froze on my Mac last night. I had to "force quit". Afterwards, my Origin client would not work. I quit Origin, and tried to log in again. Please see attached image for the message I got. I restarted the Mac, same problem. I re-installed Origin, same message. I cleared the Origin cache, same message. What else can I do?

 

Thanks.

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Re: Origin Client seems to haved crashed

Community Manager

@rmduminy Hiya! Try resetting Origin on your Mac to see if that resolves the issue please. 

EACade
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Re: Origin Client seems to haved crashed

★★★ Newbie
@EA_Cade Thanks. I've run the Reset three times now and nothing happens.
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Re: Origin Client seems to haved crashed

@rmduminy 

 

Could you manually trash all the files and see if that helps? The reset tool is amazing but it needs updating as it now misses a file which may, or not, be causing the issue. The other option would be to startup in safe mode and see if that works. Let us know how you get on Standard smile


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