August 2019
Since the last 2 updates(as of August 19, 2019), I have been able to login to Origin but cannot get online. It gives me the same message: "Well, that didn't go as planned. Origin encountered an issue loading this page. Please try reloading it – if that doesn’t work, restart the client or try again later."
I've tried re-installing Origin but the same message pops up and now my games won't download/update/open. I thought that with this last update, EA would have gotten its * together and fixed this bug but NO. I honestly don't know what to do other than wait for EA to fix it at some point.
Solved! Go to Solution.
August 2019
Hey @armothy-forever you should be able to fix this issue easily enough by clearing the Origin cache.
You can clear the Origin Cache by following the steps below:
Darko
August 2019
Hey @armothy-forever you should be able to fix this issue easily enough by clearing the Origin cache.
You can clear the Origin Cache by following the steps below:
Darko
September 2019
September 2019
That's not good to see @vanculloden19. The good news is that generally, this is a pretty easy fix.
Let's start by ensuring that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.
The ports to open are:
You can also try turning off the routers firewall to see if it helps.
If the issue is still there wil you try clearing the Origin Cache again, ensuring that you follow the steps exactly.
You can clear the Origin Cache by following the steps below:
Darko
September 2019
September 2019
Hey @armothy-forever if you are on a Mac then can reset Origin by following the steps in this help article: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
Darko
June 2020
By any chance do you know how to do this on Mac, because my origin is saying the same thing too.
June 2020
Hey @lekavictoria you can find the steps to clear the Origin Cache on a Mac in my post just above your own one.
Darko