What happened to me was I had the sims 4 on my old computer. My friend dropped it, and it unfortunately broke. I have had a new computer for a while, and decided to try to get to my game, but it isn't showing up in my library. Does it have a different effect if you used a CD instead of a download? My new computer has none, but I used one for my old computer. Is there any way to recover my game?
You need to login with the exact same details as used on your previous system. Origin games are stored to an account (how you can only access your email by logging in to your own email address).
If you can't figure out which account that is, feel free to reach out to support:
EA/Origin developers, learn from STEAM, you m0r0ns, how to make a proper client. It is 2017 and the 5hi77y game client still can't manage to recognize the game it's already there without asking to re download it. this is unacceptable. it is completely *.
This is likely a necro, but here goes.
Followed the latest how-to on moving an install (I'm actually trying to move 4 games), after I reinstalled windows. Battlefield 1 shows as having 3GB installed and requires downloading ~50GB, I played it 2 days ago from the previous installation location and all I've done is move the folder. Titanfall 2 requires 42GB of downloads to install to a folder that already has all the files in it as it too was already installed, again, I've played it recently and have only moved the folder. Battlefield 4 and FIFA 17 I haven't even looked at because this shouldn't be an issue in 2017.
I cannot believe this is still a problem. As someone who works in software development, this should be an easily fixable problem.
What is the simplest way to move games from my SSD to my HDD and vice versa?
Please explain in excruciating detail all the steps as I'm not very computer savvy :-)
September 2017 - last edited September 2017
Hey there @MisterProEastie
This guide should give you all the advice that you would need : https://help.ea.com/en-us/help/origin/origin/backing-up-and-restoring-your-origin-games/
So basically, you do the following :
I hope that is explained well enough for you. If you do have trouble though, just ping me back to this topic with @RedFoxxie and I'll come give more guidance for you.
Good luck !
How is this your official solution EA?
What a bogus poor work around. This is the best you can do? I need to copy 150GB of your game files, then trick your client into redownloading everything and pause in between each one to transfer the actual game file again?
I knew it took me 4 months to put Origin onto my new format for a reason. Looks like i will be deleting this garbage again without it ever recognizing any of my downloads.
You used to be a great computer game developer EA...