September 2014
Hello I have the same situation do you have received any help ?
September 2014
Thank you so much for asking this question!
September 2014
i love you for this info saved my but thank you!!!!!!!!!!!
September 2014
We created a new article on the Help Center regarding the process to backup and restore your Origin Games.
Check it out: http://answers.ea.com/t5/Origin/HOW-TO-Backup-restore-Origin-games/td-p/3480967
September 2014 - last edited September 2014 by EA_Nils
@EA_Dennis wrote:
Heya, that's not hard at all
All your games are tied to your Origin account and not the computer itself, so if you would like to play your games on another computer, simply download and install the Origin client, log in with the same Origin account that you were using before (there is no need to create a new one) and all your games will be sitting in your games library, just as they do now. From there you can download and install them again.
Let us know if that doesn't help or if there are any other questions.
Hi, I did what you said but the games aren't there still. ive looked alover the web for solutions, but i cand find one.
September 2014
I'm having the same problem but from my laptop to my PC. I had sevral games from origins free games but now they dont show up on my PC, only my laptop. mileysad:
September 2014
September 2014
@lsando2010 wrote:
Hi, I did what you said but the games aren't there still. ive looked alover the web for solutions, but i cand find one.
@lsando2010 Hi,
You will need to contact an EA Game Advisor, so they can assist you in recovering your games: https://help.ea.com/en/contact-us/new
This article here describes how: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#2
Log in with your Origin account and choose a Product, your Platform, a Topic and describe your issue to see all available contact options.
If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.
Thank you,
Nils
September 2014
@alexlikesfood27 wrote:
I'm having the same problem but from my laptop to my PC. I had sevral games from origins free games but now they dont show up on my PC, only my laptop. mileysad:
@alexlikesfood27 That does sound like as if you are logging into a different account. Are you sure you are using the same account that you had used to initially register these games?
@Artyom_Kalash wrote:
I'll have to buy again to perform this procedure?
@Artyom_Kalash No, you should be able to just follow the instructions provided here, a second purchase is not necessary if ypur games are already redeemed onto your Origin account: http://answers.ea.com/t5/Origin/HOW-TO-Backup-rest
October 2014
Thanks a lot