Origin App is not downloading

[brynntooman07]

I have been trying to download the origin app and it will not download to my PC (Windows 10). I have gone through the steps on the install page and I cannot get it to go. Help.

[fl1pp3rr]

@brynntooman07 Hey,
Please try to download the Origin application from the link below and when installing it please run the Setup file as admin.

https://download.dm.origin.com/origin/live/OriginSetup.exe

[brynntooman07]

@fl1pp3rr That link does not work for me. When I trouble shoot it, it says it is not compatible with my computer and when I go through the compatibilities under properties for the link, it will only go up to Windows 8 and I have a windows 10 laptop. When I click the link it tries to start loading a page then the page turns white. I do not get any error messages.

[Mommacita57]

It didn't work for me either. I have a HP Omen Windows 10 Laptop and it won't load Origin. Report number 

100b8bdda011609d

[fl1pp3rr]

@brynntooman07 Try clean boot your PC and then install the Origin application from the Origin website with Admin rights.
Right click on the Setup file and "Run as administrator".

[fl1pp3rr]

@brynntooman07 To clean boot: https://help.ea.com/en/article/how-to-clean-boot-your-pc/

[fl1pp3rr]

@Mommacita57 Standalone version works for Windows 10, Are you able to download the setup file?