Help us improve Answers HQ! Take Survey No, Thanks

Origin Access

by xxmellifluousxxx
Reply

Original Post

Highlighted
Accepted Solution

Origin Access

★★★★ Novice

Hi, I'm trying to download origin & it took about an hour to download and then has taken 18 hours for it to install which it still hasn't. Why is this happening? I have checked my storage and I have 36GB left to use. 

Message 1 of 2 (96 Views)

Accepted Solution

Re: Origin Access

Community Manager

Sorry to hear that you are having issues @xxmellifluousxxx.


Is Origin fully installed now or is it still installing? Generally, Origin should not take more than a few minutes to install so if yours is taking hours then this would point to something on the system blocking Origin. Can you try disabling your anti-virus and firewall and then trying the install again? If it works great,  you just need to add an exception for Origin to both.

 

If the issue remains then let me know and we will take it from there.


Darko

View in thread

Message 2 of 2 (72 Views)

All Replies

Re: Origin Access

Community Manager

Sorry to hear that you are having issues @xxmellifluousxxx.


Is Origin fully installed now or is it still installing? Generally, Origin should not take more than a few minutes to install so if yours is taking hours then this would point to something on the system blocking Origin. Can you try disabling your anti-virus and firewall and then trying the install again? If it works great,  you just need to add an exception for Origin to both.

 

If the issue remains then let me know and we will take it from there.


Darko

Message 2 of 2 (73 Views)