Origin - 4K Scaling [ Edited ]

[LBonne24]

2/1/17

The newest origin update isn't displaying properly. It opens up in a really small screen, and all the tabs up top are in amazingly small font, and I don't know how to fix it. I can barely, barely, read what it says. This is a problem.

Admin edit:

Please click the Me too button if you also experience this problem.

[Straatford87 · Accepted solution]

Hey all,

On April 15 we released an Origin client update that fixed client scaling issues on 4K resolutions.

Based on that update, we've received new comments that while scaling appears to have been fixed, users are now experiencing a "blurry" client. If that happens for you, can you please:

1. Select the Start  button > Settings  > System  > Display  > Advanced scaling settings (under Scale and layout).
2. In the Advanced scaling settings window, turn on the Let Windows try to fix apps so they’re not blurry option.
3. Close and reopen Origin.

[inquisitor44]

My laptop has a 3200x1800 15" display. The text and user interface for Origin is far too small to be usable. How can I increase the DPI settings for origin to make it match the rest of windows and make it actually possible to use?

[EA_Nils]

Hi,

Unfortunately I am not aware about how far along we are in improving our support for high resolution monitors such as the one that you are using. Should I hear anything new I will update you, but in the meantime I believe that changing the operating system settings are the only way to increase the DPI.

Cheers,

Nils

[Crazygreekdude]

Any news on this. It's rather frustrating on a 13" 3200x1800 display.

---

@EA_Nils wrote:

Hi,

Unfortunately I am not aware about how far along we are in improving our support for high resolution monitors such as the one that you are using. Should I hear anything new I will update you, but in the meantime I believe that changing the operating system settings are the only way to increase the DPI.

Cheers,

Nils

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[CL4P_old]

What do you mean by changing the operating system settings to increase the DPI ??

I have 200% scaling setup for my 1440p monitor, but Origin does not scale at all and the windows/text is so small it makes it very difficult to read.

[akaustav]

I too have the same problem on my Windows 8.1 laptop, read my response here:

http://answers.ea.com/t5/Origin/Origin-auto-scaling-problem-3200x1800/m-p/4193097#M103605

Let me know if you find a better workaround for this.

Ameet

[aruantec]

I'm not sure about QT but if the Interface were made in WPF a higher Resolution won't be a Problem as a very small design Change would scale it to fit the desire Resolution size. In fact, one could make it have the exact same size regardless of the Resolution. I have to admit that is quite annoying to use origin at higher Resolution as you can barely read anything.

[chiquiflita12]

Has EA taken out a fix on this issue? Its ridiculous, steam does not have this problem! Come on EA make it happen, fix it!!!

[EA_Nils]

Unfortunately I do not have an update on this often requested feature at this time. I will keep you posted.

[smoky0mcpot]

I also have this issue my resolution is 3840x2160 and about two thirds of my screen is empty while everything else is squashed in to the other third of the screen and far to small to read. 

I have seen forum topics on EA Forums going back to JANUARY 2013 about this problem and it is a JOKE that this is still an issue over two and a half years later.