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Orgin screen wont load!

by girlygamer1300
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Original Post

Accepted Solution

Orgin screen wont load!

★★ Newbie

Orgin is not loading I will click on it and it will open but when it opens the screen is white I have given it plenty time to load and I'm very mad pleas help

Message 1 of 4 (169 Views)

Accepted Solution

Re: Orgin screen wont load!

Community Manager

Can you try clearing the Origin Cache @girlygamer1300.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on.


Darko

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Message 2 of 4 (137 Views)

All Replies

Re: Orgin screen wont load!

Community Manager

Can you try clearing the Origin Cache @girlygamer1300.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on.


Darko

Message 2 of 4 (138 Views)

Re: Orgin screen wont load!

★★★★ Newbie

Hello I am dealing with the same issue,  This isnt working with cache.   I have tried for a couple days and it was working last week.  Her computer is Windows 7 (little old) But it was working until this week.   

Also wont load run as admin, also have deleted and reinstalled Orgin.I need to load a new PC game for my daughters birthday. 

 

Anyone know other reasons? Comp Mode? Etc  

Thanks 

Candice

Message 3 of 4 (74 Views)

Re: Orgin screen wont load!

Community Manager

If clearing the cache did not help @theclairmonts then is it possible to uninstall Origin and then install the legacy version: https://www.origin.com/irl/en-us/store/download/legacy

 

Let me know how you get on.


Darko 

Message 4 of 4 (49 Views)