Orgin opens and immediately crashes please help

[plushydog]

Orgin opens and immediately crashes please help :C

It asks if I want to update, no matter what I push the whole thing crashes/vanishes

[EA_Barry · Accepted solution]

@plushydog 

Try these steps first: 

• Download and install all available Windows Updates
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

If the issue continues at that point then manually uninstall Origin using the specific steps here: https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/

Reboot and then download the most recent installer from here: https://www.origin.com/irl/en-us/store/download

Run the Origin installer and then retest again. Do let us know how you get on, thanks.

[EA_Barry · Accepted solution]

@plushydog 

Try these steps first: 

• Download and install all available Windows Updates
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

If the issue continues at that point then manually uninstall Origin using the specific steps here: https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/

Reboot and then download the most recent installer from here: https://www.origin.com/irl/en-us/store/download

Run the Origin installer and then retest again. Do let us know how you get on, thanks.