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Order problem

by blazeburnboss
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Order problem

★★★★ Novice

I have a problem, I purchased some games on my brothers account, is there any way that I could transfer them to my account?

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Accepted Solution

Re: Order problem

Community Manager

Glad to hear that you got it sorted @blazeburnboss.


For future reference, if you make purchases on the wrong account then the best thing to do is refund the game using the Great Games Guarantee and then repurchase them on the correct account:  https://help.ea.com/en-in/help/account/returns-and-cancellations/

 

Darko

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Re: Order problem

★★★★ Novice

Ok I solved it

 

Message 2 of 6 (107 Views)

Re: Order problem

Community Manager

Glad to hear that you got it sorted @blazeburnboss.


For future reference, if you make purchases on the wrong account then the best thing to do is refund the game using the Great Games Guarantee and then repurchase them on the correct account:  https://help.ea.com/en-in/help/account/returns-and-cancellations/

 

Darko

Message 3 of 6 (86 Views)

Re: Order problem

★★★★ Novice
  • I solved it just like that, it is really cool how simple it is. I really love that system Thanks, EA
Message 4 of 6 (55 Views)

Re: Order problem

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Message 5 of 6 (55 Views)

Re: Order problem

Community Manager

That's great @blazeburnboss.

 

Hope you enjoy your games.

 

Darko

Message 6 of 6 (39 Views)