Re: Online unavailable

by AUTANOX
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Original Post

Online unavailable

★ Novice

Hello,


It's been several days since I can not connect to Origin ("Online connection currently unavailable" and when I login I could only be offline) so I decided to uninstall and then reinstall Origin, but when I open the installer I only see "Error Loading Page Frown"



I paid for my games and I would like to play, please help me.


Thank you in advance.

 

SORRY FOR BAD ENGLISH

Message 1 of 4 (428 Views)

Re: Online unavailable

★★★★★ Expert

Hi @AUTANOX

 

Ensure that your Firewall and/or Antivirus are not blocking the connection. The easiest way would be adding an exception for the Origin Client and your game to the exclusion list.Add firewall/antivirus exceptions for Origin and open the needed ports http://help.ea.com/en/article/connection-issues-with-origin/#1

 

Add antivirus exclusions/exceptions for specific files/folders Origin/game ,or/and file extensions origin.ex/game.ex from scanning.(very important to do  )

 

Perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
Message 2 of 4 (408 Views)

Re: Online unavailable

[ Edited ]
★ Novice

It's been several days since I can not connect to Origin ("Online connection currently unavailable" and when I login I could only be offline) so I decided to uninstall and then reinstall Origin, but when I open the installer I only see (Error Loading Page)

 

origin cache delete

origin reinstall

win reinstall

winsock reset

google dns use 8.8.8.8 -8.8.4.4

 

cant play my game .

 

missing pc/mac see pictures.

Message 3 of 4 (401 Views)

Re: Online unavailable

★ Novice

I did everything you said but it did'nt work. At 2AM contrariwise I was able to access the Online. Now it did'nt work again

 

SORRY FOR BAD ENGLISH

Message 4 of 4 (346 Views)