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Online login won’t stay on for me to play any ea game

by mackenzieldk

Original Post


Online login won’t stay on for me to play any ea game

★★★ Novice

Every time I go to get onto Origin it says online login isn’t available. Last case it work for three hours and when I went to play again it stopped working. I tried clearing the cache like the last agent told me to do, but it won’t work anymore.

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Re: Online login won’t stay on for me to play any ea game

[ Edited ]
Community Manager

Hi @mackenzieldk,


Clearing cache normally fixes that but if you've done that step then we can look into another potential cause: Background apps.

Background apps can sometimes cause connectivity issues as they use up some of the PC's resources to run. Could you close some of the background apps temporarily such as the antivirus or firewall, etc and then perform a clean boot as that can help if there are any programs blocking Origin. 


  • For steps on closing background apps, please open this EA Help article: Link
  • We also have an EA Help article to guide you through a clean boot of your PC or Mac:  Link

Please let us know how you get on with that. Standard smile


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