Re: Online login unavailable

by MamaJappie
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Original Post

Accepted Solution

Online login unavailable

★ Novice

Currently not able to log in to Origin.. Only seems to be on the App (website is fine..).

 

How can I fix this? 

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Accepted Solution

Re: Online login unavailable

Community Manager

Hey @MamaJappie if you are on Mac you can try resetting Origin by following the steps here: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/

 

Darko

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Re: Online login unavailable

Community Manager

Sorry to hear that you are having issues @MamaJappie.

 

When this issue occurs you can fix it if you take a couple of minutes to go through the following steps:

Let me know how you get on.


Darko

 

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Message 2 of 8 (380 Views)

Re: Online login unavailable

★ Novice
@EA_Darko Does this apply to a MacBook as well?
Message 3 of 8 (378 Views)

Re: Online login unavailable

Community Manager

Hey @MamaJappie if you are on Mac you can try resetting Origin by following the steps here: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/

 

Darko

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Message 4 of 8 (373 Views)
Highlighted

Re: Online login unavailable

★ Novice
@EA_Darko That worked. Thanks!
Message 5 of 8 (368 Views)

Re: Online login unavailable

Community Manager

Great to hear @MamaJappie.


Enjoy your weekend.


Darko

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Message 6 of 8 (363 Views)

Re: Online login unavailable

Community Manager

Great to hear @MamaJappie.


Enjoy your weekend.


Darko

Darko.png
Message 7 of 8 (363 Views)

Re: Online login unavailable

Community Manager

Great to hear @MamaJappie.


Enjoy your weekend.


Darko 

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Message 8 of 8 (363 Views)