Online login is currently unavailable [ Edited ]

[Jakefromst8faarm]

Hi, I recieve the message, "online login is currently unavailable" when starting the origin client.

I have: reset internet explorer settings, uninstalled and reinstalled origin multiple times, updated nvidia drivers, reset my pc and reinstalled windows, then reinstalled origin, and I still get this error.

I haven't been able to play Apex ever since May, I guess origin just doesn't want me to play. 

I've tried other wifi networks, using vpns, and nothing works. 

[EA_Darko · Accepted solution]

In that case, @Jakefromst8faarm klet's try the following:

• In task manager end "Origin", "OriginWebHelperservice" and "OriginThinSetupInternal"
• Open you Origin install folder
• Delete the file "OriginThinSetupInternal'
• Right click on Origin and then select "Troubleshoot compatibility"
• Click "Try recommended settings" and then"Test the program"
• Save the settings in the compatibility troubleshooter.
• Origin will prompt you that you are using a compatibility setting. Click continue.
• Once done launch Origin

Let me know how you get on

Darko

[EA_Darko]

Sorry to hear that you are having issues @Jakefromst8faarm.

Best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[Jakefromst8faarm]

Hey,

So I reset Internet Explorer settings,

Restarted origin multiple times,

Reset the Time/Date on my PC,

Turned off Windows Defender, only antivirus at the moment on my computer,

There are no entries in my windows host file, it's blank besides the commented out sections,

I unticked all options in my LAN settings,

I rebooted my computer and it still doesn't work

In addition, whenever I try and start the origin app, it says its running in task manager and the icon appears on the bottom right of the windows taskbar, but it doesn't appear until 10 minutes later.

I just want to play, it was working fine until early May, and I haven't ever been able to play since.

I'll do a clean boot and let you know how it goes

[EA_Darko · Accepted solution]

In that case, @Jakefromst8faarm klet's try the following:

• In task manager end "Origin", "OriginWebHelperservice" and "OriginThinSetupInternal"
• Open you Origin install folder
• Delete the file "OriginThinSetupInternal'
• Right click on Origin and then select "Troubleshoot compatibility"
• Click "Try recommended settings" and then"Test the program"
• Save the settings in the compatibility troubleshooter.
• Origin will prompt you that you are using a compatibility setting. Click continue.
• Once done launch Origin

Let me know how you get on

Darko