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Online login is currently unavailable

by Jakefromst8faarm
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Online login is currently unavailable

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★★★★ Newbie

Hi, I recieve the message, "online login is currently unavailable" when starting the origin client.

 

I have: reset internet explorer settings, uninstalled and reinstalled origin multiple times, updated nvidia drivers, reset my pc and reinstalled windows, then reinstalled origin, and I still get this error.

 

I haven't been able to play Apex ever since May, I guess origin just doesn't want me to play. 

 

I've tried other wifi networks, using vpns, and nothing works. 

Message 1 of 4 (153 Views)

Accepted Solution

Re: Online login is currently unavailable

Community Manager

In that case, @Jakefromst8faarm klet's try the following:

  • In task manager end "Origin", "OriginWebHelperservice" and "OriginThinSetupInternal"
  • Open you Origin install folder
  • Delete the file "OriginThinSetupInternal'
  • Right click on Origin and then select "Troubleshoot compatibility"
  • Click "Try recommended settings" and then"Test the program"
  • Save the settings in the compatibility troubleshooter.
  • Origin will prompt you that you are using a compatibility setting. Click continue.
  • Once done launch Origin

 

Let me know how you get on

 

Darko

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Message 4 of 4 (108 Views)

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Re: Online login is currently unavailable

Community Manager

Sorry to hear that you are having issues @Jakefromst8faarm.

 

Best thing to do when this occurs takes a couple of minutes to go through the following steps:

Let me know how you get on.


Darko

 

 

Message 2 of 4 (128 Views)

Re: Online login is currently unavailable

★★★★ Newbie

Hey,

 

So I reset Internet Explorer settings,

Restarted origin multiple times,

Reset the Time/Date on my PC,

Turned off Windows Defender, only antivirus at the moment on my computer,

There are no entries in my windows host file, it's blank besides the commented out sections,

I unticked all options in my LAN settings,

I rebooted my computer and it still doesn't work

 

In addition, whenever I try and start the origin app, it says its running in task manager and the icon appears on the bottom right of the windows taskbar, but it doesn't appear until 10 minutes later.

 

I just want to play, it was working fine until early May, and I haven't ever been able to play since.

 

I'll do a clean boot and let you know how it goes

Message 3 of 4 (120 Views)

Re: Online login is currently unavailable

Community Manager

In that case, @Jakefromst8faarm klet's try the following:

  • In task manager end "Origin", "OriginWebHelperservice" and "OriginThinSetupInternal"
  • Open you Origin install folder
  • Delete the file "OriginThinSetupInternal'
  • Right click on Origin and then select "Troubleshoot compatibility"
  • Click "Try recommended settings" and then"Test the program"
  • Save the settings in the compatibility troubleshooter.
  • Origin will prompt you that you are using a compatibility setting. Click continue.
  • Once done launch Origin

 

Let me know how you get on

 

Darko

Message 4 of 4 (109 Views)