September 2019
Quite often, this is due to not being logged in to the correct Origin account.
Double check you are logged in to the correct account.
If you are sure you are on the right account, you can contact our Advisors so we can take a closer look at your situation.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
September 2019
Quite often, this is due to not being logged in to the correct Origin account.
Double check you are logged in to the correct account.
If you are sure you are on the right account, you can contact our Advisors so we can take a closer look at your situation.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.