New issue

[gerriserafina]

hi,

Over a 3 months now whenever I sign into origin to play sims4 it tells me my password is no longer correct.When I change it itnlets me use my old one. Today was the first time I had to pick a new one but when I signed out and in the same thing happened and it accepts the one I changed earlier toda. This happens everytime. It also updates Sims 4 digital deluxe  with dine out and kids room every time I sign in even when there is no notices of updates. I have tried uninstalling origin twice and didnt play for 2 months because I was annoyed. I poped on today and it all.happened again.also wanting Legacy edition to be downloaded.  I am in game play now but the process took 25mins. I have played sims for years and have never had this much trouble, any ideas why?

Gerri lover of sims.

[EA_Darko]

Hey @gerriserafina for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko