Re: Never received my 50k from 100 coop wins

by EA_Darko
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Original Post

Never received my 50k from 100 coop wins

★ Novice

I completed the 100 co-op wins milestone nearly 6 weeks ago and I never received the pack. I’ve been on 5 different live chats to try and get it sorted but each time I’ve been told the issue has been sorted and that I will get the pack but I never have. I was then told on my most recent attempt to try this

Message 1 of 6 (512 Views)

Re: Never received my 50k from 100 coop wins

Community Manager

Hey @braggyjr, for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

 

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Message 2 of 6 (478 Views)

Re: Never received my 50k from 100 coop wins

★ Novice

I’ve been on 4 different live chats about it and each time I was told it was sorted but it wasn’t. Then the last time I went on a live chat he told me to come here

Message 3 of 6 (464 Views)

Re: Never received my 50k from 100 coop wins

Community Manager

Hey @braggyjr we are not able to assist with missing items on AHQ.

 

If you were directed here to post a bug report then we can pass that on to the team.

Darko 

Darko.png
Message 4 of 6 (460 Views)

Re: Never received my 50k from 100 coop wins

★ Novice

No, I didn’t get my pack. I didn’t think you would be able to do anything but what more can I do? I’ve been on 4 live chats each time I’ve been told “it’s sorted” and I’ve not once received the pack. Then I’m told to come on here and do this.

Message 5 of 6 (441 Views)

Re: Never received my 50k from 100 coop wins

Community Manager

Hey @braggyjr, if you fill out a bug report then we can pass it on to the team.

 

Darko 

Darko.png
Message 6 of 6 (426 Views)