Need some help

[LOKLegend]

I've sent a friend request to someone I played with in Apex Legends, but for some reason they won't show up online or offline on my screen. As a matter of fact they aren't even on my friend's list. The weird thing is that I show up on his profile friend list, but he's not on mine. Someone help.

https://gyazo.com/c6fb93e9e4886b446d56ebf9f2ea04d1