Need help with lunch NFS heat.

[juliss2019]

I buy nfs heat from steam yesterday.

then i try to lunch it closing after 30sec, the game even open,only black screen 3sec then crash .

help me pls

[EA_Darko · Accepted solution]

Hey @juliss2019 are you seeing an error message of any kind when this occurs?

If you can grab me a DxDiag then I can take a look at your system for any issues: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Darko 

[EA_Darko · Accepted solution]

Hey @juliss2019 are you seeing an error message of any kind when this occurs?

If you can grab me a DxDiag then I can take a look at your system for any issues: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Darko 

[juliss2019]

i dont have an a error...

Dxdiag

[EA_Darko]

Hey @juliss2019 your system would be below the minimum specs required to run the game.

To run the game you would need to meet the minimum requirements: https://www.origin.com/irl/en-us/store/need-for-speed/need-for-speed-heat#store-page-section-require...

MINIMUM REQUIREMENTS

OS: Windows 10
Processor (AMD): FX-6350 or Equivalent
Processor (Intel): Core i5-3570 or Equivalent
Memory: 8 GB
Graphics card (AMD): Radeon 7970/Radeon R9 280x or Equivalent
Graphics card (NVIDIA): GeForce GTX 760 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 320 KBPS or faster Internet connection
Hard-drive space: 50 GB

RECOMMENDED REQUIREMENTS

OS: Windows 10
Processor (AMD): Ryzen 3 1300X or Equivalent
Processor (Intel): Core i7-4790 or Equivalent
Memory: 16 GB
Graphics card (AMD): Radeon RX 480 or Equivalent
Graphics card (NVIDIA): GeForce GTX 1060 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 50 GB

Darko