Re: Need help I would love to play some games plzzz

by EA_Darko
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Need help I would love to play some games plzzz

★★★ Newbie

I sign in and I get a message saying origin encountered an isssue and I have reloading and restarted and I’ve done everything I can to make it work I even put in a ticket 

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Re: Need help I would love to play some games plzzz

Community Manager

 

Sorry to see that your Origin is not working @XxMr-Unkn0wnxX, the best thing to try in this situation is to clear your Origin cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

 

Let me know how you get on


Darko 

Darko.png

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Message 2 of 2 (302 Views)

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Re: Need help I would love to play some games plzzz

Community Manager

 

Sorry to see that your Origin is not working @XxMr-Unkn0wnxX, the best thing to try in this situation is to clear your Origin cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

 

Let me know how you get on


Darko 

Darko.png
Message 2 of 2 (303 Views)