NHL 2020

[TygeR0220]

Purchased a "Hockey Ultimate Team NHL Awards" pack the other night from the Collectibles auction menu the other night and it cost 17,000. The pack never showed up IN my item Inbox. This is enough to make me quit this already lacking game. If it can glitch like that to "steal" your hard-earned game coins then what else will glitch?*SMH* Anybody have this experience before and how to address it? Any help or info would be appreciated!

[EA_Darko · Accepted solution]

Hey @TygeR0220 for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[EA_Darko · Accepted solution]

Hey @TygeR0220 for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[TygeR0220]

@EA_Darko Appreciate the heads up.

[EA_Darko]

Happy to help @TygeR0220.

Darko