My origin won't open in MacOsCatalina

by Dvann16
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Original Post

My origin won't open in MacOsCatalina

★★★ Newbie

I tried to open origin for so many times. it won't open just blank white screen, if it open and i tried to log in, it will says that the log in in offline. please help me on this 

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Re: My origin won't open in MacOsCatalina

Community Manager

Sorry to hear that you are having issues @Dvann16.

 

The best thing to do is to take a couple of minutes and try the following steps:

 

  • Firewalls and Internet Security Software: Make sure that you’ve added the Origin client as an exception to any Firewalls or other Internet Security Software, like Ad-Block, you may have running so that your connection to our servers isn’t blocked.
  • Your software may even have some Internet ports blocked. If so, the following are used by the Origin client and must be open for a smooth connection:
    • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
    • UDP: 1024-1124; 18000; 2990

Let me know how you get on.

 

Darko

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