August 2019
My origin won't load, it's just gray boxes. I deleted all cache files, uninstalled and reinstalled, updated origin but it still wont show anything other than gray boxes. I can log in and open origin but i can't access anything. I also can't play sims 4. My macbook is updated to the latest version. what do i do?
Solved! Go to Solution.
August 2019
@kiracvelasco Deleting the cache files isn't enough; there are other hidden files you'll need to remove as well. Here's a guide:
https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/
If that alone doesn't help, please make sure you don't have any proxies enabled. Here's how to check:
http://www.linksys.com/us/support-article?articleNum=135932
August 2019
@kiracvelasco Deleting the cache files isn't enough; there are other hidden files you'll need to remove as well. Here's a guide:
https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/
If that alone doesn't help, please make sure you don't have any proxies enabled. Here's how to check:
http://www.linksys.com/us/support-article?articleNum=135932
August 2019
The first solution worked! thank you so much, i can play sims now <3
December 2019
hi had the same problem it is called white screen there is a you-tube vid on fixing it you need to delete a file cache for origin