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My game disappeared from the origin

by 1235490123
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My game disappeared from the origin

★★★ Newbie

I installed The Sims 4 when it was free on my computer I played a lot, until today I went to look at the Origin game library it was no longer I was looking at https://myaccount.ea.com/cp-ui/orderhistory / index to see if it was still there and was please help me would like to know what happened to my game.

Message 1 of 3 (109 Views)

Re: My game disappeared from the origin

Hey @1235490123

 

Sorry to hear this happened to you.

 

Please check out this Link:

 

https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

 

Scroll down to where it says "I've had my Games for a while", and try the steps listed there.

 

Let us know if you still need help.

 

Thanks Standard smile

 

- iluminate

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Message 2 of 3 (92 Views)

Re: My game disappeared from the origin

Community Manager
Hi @1235490123, I've moved this to the Origin boards. Standard smile Did the steps help with your issue?
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Message 3 of 3 (35 Views)