Re: My account is suspenden (stolen)

by EA_Darko
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My account is suspenden (stolen)

★★★ Newbie

Hi guys, 

 

Firstly sorry for my bad english. I've problem, you sent me a mail, for ticket (case) with "72737732" this number. As I understand thieves have logged into my account and asked for your support. For changing my password. I saw your mail a few minutes ago. I cant loggin into my account, i think my account is stolen. I can't check case number "72737732".  I can show you my sales invoices. May you can help me?  

 

 

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Accepted Solution

Re: My account is suspenden (stolen)

Community Manager

Hey @sasek1903 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png

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Message 2 of 2 (267 Views)

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Re: My account is suspenden (stolen)

Community Manager

Hey @sasek1903 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 2 (268 Views)