My Sims 4 game does not give me an option to play the game

by stormdog3
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My Sims 4 game does not give me an option to play the game

★★★ Newbie

When I log into origin, I see the Sims 4 game but when I go to play it, there is no option to play the game? I am also on a Macbook Air. I have played over 100 hours on my game and just played in last Saturday.... Help!

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Re: My Sims 4 game does not give me an option to play the game

@stormdog3  Can you please post a screenshot of what you see?  Hit command-shift-4 and drag your cursor over the section of screen you want to capture.  The screenshot will land on your desktop, and you can attach it to a post.

 

Please also provide the specs of your Mac, as described in this post:

 

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

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I don't work for EA. I'm just trying to help fellow players with their games.
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