Re: My Origin is not loading

by EA_Darko
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Accepted Solution

My Origin is not loading

★★★ Newbie

What to do? I tried restarting, redownloading and reinstalling. Same thing happens.

Message 1 of 2 (298 Views)

Accepted Solution

Re: My Origin is not loading

Community Manager

Clearing the Origin Cache should get you sorted in no time @PenguinPotato08.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

Darko.png

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Message 2 of 2 (261 Views)

All Replies

Re: My Origin is not loading

Community Manager

Clearing the Origin Cache should get you sorted in no time @PenguinPotato08.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

Darko.png
Message 2 of 2 (262 Views)