My Apex Legends keeps redownloading

by Apexplayer232
Reply

Original Post

Accepted Solution

My Apex Legends keeps redownloading

[ Edited ]
★★★ Newbie

So this issue arises right after the season 6 update. What I did was I put it to update etc. It did update as it was showing but when in the morning the download completed it showed that it's "verifying". But right after that the game download started again from 0. I got so infuriated because I put a whole night of waiting.

 

Anyways this has happened to me 3-4 times now. Last night I decided to do a fresh install. Deleted apex and origin and reinstalled them. When I woke up in the morning it was showing me it's 82% downloaded and playable at 44. Anyway after a while when I saw it again started verifying and yet again started to download again. Can someone please tell me what's wrong because I'm so frustrated right now.

 

I have already removed cache and repair the game. So don't give that advice.

Message 1 of 4 (586 Views)

Accepted Solution

Re: My Apex Legends keeps redownloading

Community Manager

Hey @Apexplayer232, can you ensure that you are running Origin as administrator and that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

 

Darko.png

View in thread

Message 2 of 4 (579 Views)

All Replies

Re: My Apex Legends keeps redownloading

Community Manager

Hey @Apexplayer232, can you ensure that you are running Origin as administrator and that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

 

Darko.png
Message 2 of 4 (580 Views)

Re: My Apex Legends keeps redownloading

★★★ Newbie

How do I open these ports?

Message 3 of 4 (576 Views)

Re: My Apex Legends keeps redownloading

Community Manager

Hey @Apexplayer232 if you search your router online you will find step by step guides on how to open the ports, you can also reach out to your ISP for assistance with opening the ports. 


Darko

Darko.png
Message 4 of 4 (573 Views)