Found this in a youtube chat thread and so far it's working.
Go to Origin Top left Corner > Go Offline > The X button should now be available on the download > click that and cancel download > go to top left corner again and now go online > game should start downloading "preparing" and start back up again.
For me it started back up and then it got to another error that is common which is it got stuck at 8.46 GB. If you get that hit cancel. Which will stop the download. Then go to "My Game Library" in origin. Right click the game and click Repair. That should verify the game files again and then resume your download. I'm now downloading will update if it breaks again but so far so good.
Good luck, Have Fun, god speed.
EA Community managers update your support articles. If a download has already started and then stopped it shouldn't be a firewall issue there is no need to open ports. Something on EA broke not on our side.
a month ago
Now able to get games to update.
Had five in queue.
I notice that you got no reply from EA.
Not good support from them..
a month ago - last edited a month ago
I saw this thred and it worked for me
a month ago
10s of these Forum threads about downloads stuck and always the same answer by EA support? It's your Firewall or AV? Well its time to update that BS after 10 years, Windows 10 here, with built in AV and firewall. Disabling both does not make a difference. I have to uninstall games, but eventually I will have to uninstall Origin. How about some real support EA, before you lose the last of your customers!?
2 weeks ago
Idk if you're still having this issue, but, I have the almighty solution My download was stuck, so I did the steps to repair it (which has worked before..except) this time the repair got stuck on resuming. I went into my program files x86, and into my origin games folder, and completely deleted the entire Apex folder. I may have to entirely reinstall the game, but it's no longer stuck on anything! Hope this helps