Re: My Apex Legends is stuck on resuming.

by EA_Barry
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Original Post

My Apex Legends is stuck on resuming.

★★★ Novice

Since the new update of apex legends I haven't been able to play it due to it being stuck on resuming. I've tried to change the folder name, but then my pc tells me I can't do that cause this folder is in use. I need help!!!!

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Re: My Apex Legends is stuck on resuming.

Community Manager

@BlueHound 

 

Please reboot your machine and then right click the game in Origin and choose Repair.

 

Follow any onscreen instruction and then attempt to play when the process is complete.

 

Let us know how you get on, thanks.

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Message 2 of 5 (369 Views)

Re: My Apex Legends is stuck on resuming.

★★★ Novice

I restarted my pc. Opened origins, but when I right-click on apex legends it only shows me, show game details, remove from favourites, view achievements, game prop., hide. These are the only actions that can be executed the rest like cancel update is unavailable. Am I doing something wrong???

Message 3 of 5 (356 Views)

Re: My Apex Legends is stuck on resuming.

★★★ Novice
@EA_Barry I restarted my pc. Opened origins, but when I right-click on apex legends it only shows me, show game details, remove from favourites, view achievements, game prop., hide. These are the only actions that can be executed the rest like cancel update is unavailable. Am I doing something wrong???

Message 4 of 5 (328 Views)

Re: My Apex Legends is stuck on resuming.

Community Manager

@BlueHound 

 

Sorry for the delayed reply, if you are still seeing an issue, can you try Clearing your Origin cache:

 

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Thanks.

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Message 5 of 5 (297 Views)