March 2021 - last edited March 2021
Hi
I have spent quite a bit of money over the past year on the expansion and stuff packs for the Sims 4. I went back to Uni so stopped playing for a while. Come back to my account to find all my purchased packs have disappeared and all I have is the base Sims 4 game.
Have I missed something? They aren't in my library anymore.
Thanks
To clarify - these appear in my order history but have been wiped from my library.
Get to Work - Ordered 28/04/2020
City Living - 28/04/2020
Movie Hangout - 28/04/2020
Holiday Celebrations - 13/06/2020
Dine Out, City Living & Bowling Night (Bundle) - 13/06/2020
Spa Day, Uni & Laundry Day (Bundle) - 20/06/2020
In total I have spent £164.52 on games I now cannot use. Either kindly restore my purchases, tell me what I am doing wrong or refund the money paid.
Solved! Go to Solution.
March 2021
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March 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
May 2021
ALL MY GAMES HAVE GONE MY LIBARY IS EMPTY. WHERE ARE THEY?
May 2021
Then what has happened to my Battlefield game? I redeemed it by code about a year ago. It was the only game I got on origin, and now its gone from my library. My code still works to the point that I can see its for Battlefield Bad Company 2, but it has "already been used". WHERE IS MY GAME GONE?! I uninstalled it months ago, but I didn't remove it from my library.
May 2021
May 2021