Re: Missing Product code

by simonlofroth
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Original Post

Missing Product code

★★★ Newbie

Hi, so I bought Jedi Falen order on steam. When I press play it opens up origin and ask for a "Product Code". A code that I can't find anywhere. Has anybody else had this problem? If so how did you solve it?

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Re: Missing Product code

Community Manager

Hi @simonlofroth,

 

You shouldn't be prompted for a code if your Steam account is correctly linked with your EA account- have you made sure to link your accounts together? Please see the article here for more details on linking the accounts together. 

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Message 2 of 3 (133 Views)

Re: Missing Product code

★★★ Newbie

Well, I have linked the accounts but it still does not work, but I've contacted EA Help so we'll see how it goes

 

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