helper tool password

[CaetlynF]

I changed my computer's password through system preferences and I was able to download it

[awhig1]

my problem is it won't let me type in the password in the password section

[Paytonklein129]

candyklein129

[DafrastaV]

Been trying to troubleshoot this exact same thing as well! Nobody has found a solution? 

[EA_Darko]

@DafrastaV 

The password that you have to input on the helper tool is your system password. See if by changing your system password and whether you are able to use the tool with the new password then.

[Ellie05d]

ME TOO IVE LITERALLY DONE EVERYTHING

[Ellie05d]

I don’t get why EA or origin hasn’t sorted it out. It’s pathetic. I was talking to them stupid robots in a chat and they’re terrible.

[Jijicat3]

Origin says it wants to install a helper client, but every time I enter my password, it keeps asking again and again. It is really frustrating and I looked up how to do it on here, by going to here. That was written a while ago, so my mac is updated and i can't find the folder launchd.db. PLEASE HELP ME!!

[SpliceGirlMp3]

This is ridiculous that after all of these years they have no solution. It was working fine and now all of a sudden this issue happens.

I spent all of this money on these games and can't even play them because of something outside of the actual gaming software. This is BS.

[holger1405]

@Jijicat3

What password do you enter? (I do not ask for your password, is it the password for Origin or the user password for the Mac you use.)

You must enter the Mac password.

Did you changed "user" in the username column to your username on that Mac?