[Mac] Permission to install Helper Tool error - 2018

[EA_Mai]

Hi @Tremayne4260,

Thanks for running the troubleshooter and attaching your results!

Just to make sure as it seems it installed correctly: were you having the issue to install the helper tool described in the first post of this thread?

Thanks!
-Mai

[uhhohtaylor]

I'm also experiencing this issue. I've tried uninstalling, and reinstalling Origin, and I've double checked to make sure the LaunchDaemons and PrivilegedHelperTools Origin files mentioned are there. I'm currently running MacOS Mojave (version 10.14).

[EA_Jason]

Thank you so much for that @uhhohtaylor! @Bluebellflora and I really appreciate it.

We grabbed the file and passed it on to the Origin team for investigation.

[jjawsum123]

Hey, I've also been having the permission to install Helper Tool error, on a macbook pro 13inch mid 2014. I have attached the troubleshooting text file, let me know if I can help in any other way!

Edit: running Mojave 10.14

[Bluebellflora]

@jjawsum123

Thanks

[aishthetics]

I've installed and tried to run it but unfortunately I don't get prompted to insert my password. It says "allow permission" but just pops back up again.

Tried reinstalling, rebooting etc. and not even the tool seems to be working /:

I'm running on MacOS Mojave 10.14 from my macbook air.

[aishthetics]

Following up on what I said before: I managed to get it working, just needed to restart my computer haha. Here are the files attached.

[alyakr]

I've been having this problem since the end of February and literally nothing has helped - I've done everything in this thread, everything in the other 56 page thread, and contacted support dozens of times and absolutely nothing has worked!!!

I updated my OS as much as my computer will allow me to, I'm now on 10.13.6 and experiencing the same problem 9 months later

@Bluebellflora @EA_Jason @Straatford87

[EA_Jason]

Got the examples, thanks for that

[Geshtianna123]

I have the same issue with the permission on the loop. Reinstalling and rebooting didn't work. I have both files in LaunchDaemons and PriviligedHelperTools.

I'm running Mojave 10.14.1 

attaching the requested logs