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Mac Origin not working!!

by Tinkerbull1993
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Mac Origin not working!!

★★★★ Novice

Hello I have been having a big problem with my origin.I have tried just about everything and I am at my wits end. I tried the origin tool to fix it which was recommend to other customers. I tried uninstalling over and over. I tried removing the cache, I tried to uninstall the short way and the long way. I'm very upset that it won't work. When I try and sign in it turns white and nothing happens. I waited up to ten minutes and it won't do anything. My sister tried to make another screen name which worked for a second until she tried to sign in to our normal one. Now its very large and jumpy. I again tried to uninstall and reinstall but it work fix it. I have attached a image of what is happening to my origin. Please help me in solving this issue.

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Re: Mac Origin not working!!

Community Manager

Hey @Tinkerbull1993 sorry to see that you are having issues.

 

Let's start by resetting Origin on your Mac: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

Does the issue only begin after you try to log into a specific account? Do you see any error message of any kind?

Darko

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Message 2 of 2 (36 Views)

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Re: Mac Origin not working!!

Community Manager

Hey @Tinkerbull1993 sorry to see that you are having issues.

 

Let's start by resetting Origin on your Mac: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

Does the issue only begin after you try to log into a specific account? Do you see any error message of any kind?

Darko

Message 2 of 2 (37 Views)