Re: Mac OS (Mojave) not compatible with Origin Launcher?

by Miche032
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Original Post

Re: Origin not loading

@kaylaxmarieg

Good, you're not running Yosemite which is currently causing issues. Could you please try all the suggestions in the first post on page 1, you should try disabling the proxies first.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Re: Origin says I'm not connected to the internet but clearly I am

@petergriffen1988

Please could you read the first post in this thread and try the suggested fixes, specifically the proxy settings.

Which version of macOS are you running?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Re: [Mac] Origin not connecting

[ Edited ]

Marked as the solution for visibility - BluebellFlora

 

EA are collecting information from Mac users experiencing these connection issues to try and determine the cause. Please read this post and upload the log files requested - https://answers.ea.com/t5/Origin-Client-Web-Technical/Mac-Origin-Connection-and-Library-Issues/m-p/7...

Locking this thread for now. Please help yourself and others by supplying the files Standard smile


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 93 of 99 (7,039 Views)

Re: [Mac] Origin not connecting

★★★ Apprentice
Message 94 of 99 (1,253 Views)

Re: Mac OS (Mojave) not compatible with Origin Launcher?

★★★★★ Novice

I am having the same issue as you are! I have done everything I am so defeated Frown

Message 95 of 99 (1,232 Views)

Re: Mac OS (Mojave) not compatible with Origin Launcher?

★★★★★ Novice

Did you try getting in touch with Apple? That is what I had to do to resolve my issue.  In fact it was some files in folders that was causing the issue.  

Message 96 of 99 (1,224 Views)

Re: Origin won't connect to server

★★★★★ Newbie
@puzzlezaddict I've been looking for a way to fix this for MONTHS!!! I was trying to play The Sims 4 a while ago and stopped trying because this kept happening, and it's been going on until I found your post. The reset tool worked for me. Thank you so much!!!!
Message 97 of 99 (1,074 Views)

Re: Mac OS (Mojave) not compatible with Origin Launcher?

★ Novice
@HIGHER-DESIGN I am having the exact same problem! very annoying! especially when origin is the only place i can play on my mac! ive tried everything and nothing seems to work
Message 98 of 99 (860 Views)

Re: Mac OS (Mojave) not compatible with Origin Launcher?

@Aliciascally18  When you say you've tried everything, what exactly have you tried?  The usual steps are to run the Origin reset tool and disable any proxy you have running.

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

https://www.linksys.com/us/support-article?articleNum=135932

 

If neither step makes a difference, please let me know exactly what happens when you try to open Origin.

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I don't work for EA. I'm just trying to help fellow players with their games.
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