November 2019
@dazycrazybeauty Let us know what you hear. I’ve been tweeting EA Help, Origin Insider and The Sims with no answers today.
November 2019
November 2019
Been around since SimCity and switched over to The Sims as soon as it was released. I’ve had LITERALLY ever single game and expansion pack and this may be what makes me jump ship. All they need to do is acknowledge it update us as things progress. Instead they’re blowing us off.
November 2019
I just downloaded the sims 3, it works perfectly fine... I'm very confused!!
November 2019
November 2019
November 2019
@dazycrazybeauty Just to clarify, the Sims 4 update that made the game not work in Lion has nothing to do with why TS4 won't finish downloading now. If the two were related, we'd have seen many reports starting when that update was released on October 3rd. There have been (smaller) issues with downloading since then—errors saying files can't be downloaded to a specific location—and perhaps this problem is the result of trying to fix the others. But that's just speculation on my part; I don't actually know anything about it.
And from the reports, it looks like most Mac users have had no trouble downloading and installing Sims 4, even though there's a sizeable population that can't. I've installed the game a couple of times in the past few days, and it clearly has installed properly in El Capitan, Sierra, High Sierra, Mojave, and Catalina. So it's not incompatible with macOS overall.
I know this is frustrating, and I wish I had an idea of why this is happening. Hopefully there will be a fix or workaround soon.
November 2019 - last edited November 2019
@puzzlezaddictso I guess because we're not the majority of users, according to you, then it's okay for those of us experiencing this issue to be ignored? People need to be refunded their money at the very least.
I'd love a link to said reports, please
November 2019
I wish there was a way around installing through Origin.
November 2019
@DreaGraf If you buy a cd drive attachment and install a cd.... do you think it would work?