Lost email access to origin account

[cuaki123]

Hello unfortunately i lost access to the email of my origin account that is linked to my psn account. I tried going through support and they told me to fill out a web form which I did and I got denied because they said I didnt provide enough information but i gave them screenshots on my psn account and told them about the inventory items I had on some of my EA games but that wasn't enough. I just want to be able to play my EA games again but i cant because if I try to play any EA game through my playstation it says invalid account and i cant do anything to sign in into my origin account.

[EA_Aljo · Accepted solution]

Hi there, @cuaki123.,

The best I can recommend is to try filling out the webform again with new answers. Unfortunately, if you don't have access to the email on the account, that's the only way to potentially gain access again. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @cuaki123.,

The best I can recommend is to try filling out the webform again with new answers. Unfortunately, if you don't have access to the email on the account, that's the only way to potentially gain access again. Thanks!

[smellis1991]

Hi, have you ever gained access to the account again? I’m going through the same Problem!