Lost all of my trial time to quick resume on Series X.

[vjessev]

Quit the games everytime and couldn't stop the clock from running down.

[EA_Darko · Accepted solution]

Hey @vjessev with which game did you see this issue?

For issues with game trial time on the Xbox, you will need to speak with Xbox support: https://support.xbox.com/en-IE/

Darko 

[EA_Darko · Accepted solution]

Hey @vjessev with which game did you see this issue?

For issues with game trial time on the Xbox, you will need to speak with Xbox support: https://support.xbox.com/en-IE/

Darko 

[vjessev]

Madden, fifa and star wars squadrons.

Thanks

[EA_Darko]

Hey @vjessev you will need to speak with Xbox in relation to this.

Darko

[salva0000005]

i have the same problem, i already spoke to a microsoft agent and they didn’t give me my time back the agent told me that he can’t do that. I lost 9 hours of my FiFA 21 trial because of quick resume. I hope this topic reaches xbox executives so that they can do something about it, like deactivating quick resume for trial ganes or something.

( file is in Spanish but there is that.)