Lost My Games

[AMCRACK2099]

Does anyone know if this is a glitch, i log in to origin in a while and the games i owned have dissapeared from my library

[EA_Barry · Accepted solution]

@sephirothkiller @AMCRACK2099 

The most common issue is that you may not be logged into the correct Origin account so check that first. Other things to check is if there is a filter active, click filter at the top right. You may have also inadvertently hidden a game so check there too.

If have checked these things and still cannot find your games, contact an Advisor directly so we can make sure all is good on our side, thanks.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

[sephirothkiller]

my anthem i received as a gift is gone from my library

[EA_Barry · Accepted solution]

@sephirothkiller @AMCRACK2099 

The most common issue is that you may not be logged into the correct Origin account so check that first. Other things to check is if there is a filter active, click filter at the top right. You may have also inadvertently hidden a game so check there too.

If have checked these things and still cannot find your games, contact an Advisor directly so we can make sure all is good on our side, thanks.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/