Loosing a FUT Champs match due to disconnection when drawing

by horiZonnnnnnnnnn
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Loosing a FUT Champs match due to disconnection when drawing

★★★ Newbie

I was recently playing a game of FUT Champs and was disconnected in roughly the 10th minute. When i reconnected to the ea servers it said i had lost the game even though the score was 0-0. I contacted the support service for Fifa 19 and was told that unfortunately I could not replay the game.

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Re: Loosing a FUT Champs match due to disconnection when drawing

Community Manager

It sounds like you may be having issues with your connection @horiZonnnnnnnnnn. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on.

 

Darko

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Re: Loosing a FUT Champs match due to disconnection when drawing

Community Manager

It sounds like you may be having issues with your connection @horiZonnnnnnnnnn. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on.

 

Darko

Darko.png
Message 2 of 3 (648 Views)

Re: Loosing a FUT Champs match due to disconnection when drawing

★★★ Novice
I have the same problem but my connection is perfectly satble. I tried to log the network communication...no intettuption, not a single issue.
BTW why we ha the worst connection quality on weekend leage time(I mean on server side)?
Why are so many cheeters again in weekend leage?
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