Help us improve Answers HQ! Take Survey No, Thanks

Re: Log in issues

by EA_Darko

Original Post

Log in issues

★★★★ Novice

Hello. Yesterday, for the whole day, I was unable to log in into my origin account. The error message I've been getting is 'you need to be online in order to log in'. The day before that everything was fine and I played Apex Legends with my friend. I have tried many solutions that I have found online including reinstalling origin, LAN settings, internet explorer reset etc. Please help me fix this issue. Hope to hear from you soon.

Message 1 of 3 (75 Views)

Re: Log in issues

★★★★ Novice

I found a solution! My windows time was off by 7 minutes. Not sure how that affected origin but now it is fixed. After changing the time it works.

Message 2 of 3 (62 Views)

Re: Log in issues

Community Manager

That's great to hear @DurionFPS.


If it happens again then the following steps should get you sorted:

Let me know how you get on.


Message 3 of 3 (23 Views)