Linking accounts

by DaRealMarlon
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Original Post

Accepted Solution

Linking accounts

★★★ Newbie

I'm trying to play my game, but I can't link my account because some hacker linked theirs during my last case.

But no one was able to help me get past the limited linking of accounts. Please I'm just trying to play the game and keep my account. Why is no one able to help me?

Message 1 of 2 (297 Views)

Accepted Solution

Re: Linking accounts

Community Manager

@DaRealMarlon 

 

First, check the following link for info on securing your account: 

 

https://help.ea.com/en/help/account/secure-hacked-ea-account/

 

Then, contacting our Advisors will be the only way to resolve the account linking issue.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png

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Message 2 of 2 (270 Views)

All Replies

Re: Linking accounts

Community Manager

@DaRealMarlon 

 

First, check the following link for info on securing your account: 

 

https://help.ea.com/en/help/account/secure-hacked-ea-account/

 

Then, contacting our Advisors will be the only way to resolve the account linking issue.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png
Message 2 of 2 (271 Views)