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It won’t allow me to update even though it’s required

by LarkChan65
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It won’t allow me to update even though it’s required

★★★ Newbie

Whenever I bring the origin page up it’s trying to force me to update Sims 4. However every single time I try to update it the page crashes to desktop and nothing happens after that. I’ve run it in administrative and taken every mod out of my folder. It’s getting a little ridiculous because it won’t let me do anything on my account because if I cancel instead of trying to update it goes to desktop regardless.

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Re: It won’t allow me to update even though it’s required

[ Edited ]
★★★ Newbie

 

 

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Re: It won’t allow me to update even though it’s required

@LarkChan65  Try clearing Origin's cache and restarting your computer:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

If that doesn't help, clear Origin's cache and restart again, but try to repair first: open your Origin game library, right-click on the Sims 4 icon, and select Repair.  Then right-click on the same icon and select Update.

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I don't work for EA. I'm just trying to help fellow players with their games.
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