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Issues downloading sims 4

by melissajade14
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Issues downloading sims 4

★★★ Newbie

When I go to download the Sims 4 game in Origin it says "the download server is not responding. Please give a few moments and try again. This has happened constantly and I've tried downloading it 5/6 times now. Help!

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Re: Issues downloading sims 4

Community Manager

This error generally points to something blocking Origin so you need to ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

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Message 2 of 2 (46 Views)

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Re: Issues downloading sims 4

Community Manager

This error generally points to something blocking Origin so you need to ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

Message 2 of 2 (47 Views)