February 2019
Hello,
My wife and I created Origin accounts a few days ago to play Apex Legends together and with friends. She and I can both add other people in the Origin client no problem. The issue is that ONLY she and I can not add each other through the client. If I search and view her profile I am listed as "other friends" and if she searches my profile, she is listed in my "other friends" as well, but when we look at our own friends we don't show up. It will not allow me us to resend a friend request either, and after days worth of troubleshooting from this forum there has been no fix. Its frustrating that we have to wait for a mutual friend to log on so that we can join their lobby to be able to play together.
My username is bhcjdabv123
Her username is pandasfap
Please help us resolve this issue as it is beyond ridiculous that there isn't an easier way for us to resolve this.
P.S. I have already ended process and restarted client, cleared all cache data, and full clean booted both PC's. We are playing on same wifi.
March 2019
I'm having this exact issue as well.
My ID: Frossty13
Friend: tharxsilverarrow
Troubleshooting steps so far:
Cleared my cache
rebooted PC
juggled the offline mode (This did make the friend request appear, buttons were unresponsive)
tried the web interface
Adjusted compatibility mode to launch as admin and/or Vista
It seriously just feels like if support can just delete the phantom friends on both our accounts, we should be able to re issue the friend request and see if that works.