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Installing Origin won't work

by lightg2
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Installing Origin won't work

★★ Novice

I had uninstalled Origin on my computer and am now attempting to reinstall it. I have uninstalled it and reinstalled it several times because it won't install properly. It normally quits in the middle of the installation. The origin desktop icon appears on my desktop but when I click it, nothing happens. I have sent an error report through origin error reporter but I'm not sure how to fix it.

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Re: Installing Origin won't work

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I did all of the steps you listed and reinstalled Origin and no luck. But then, I cleared the cache after Origin had installed and it's running now! Thank you!

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Re: Installing Origin won't work

Community Manager (retired)

Hey @lightg2

 

Could you make sure that you removed Origin completely by clearing Origin cache (some files might have been left during regular un-installation). I also recommend to clear registry files with CCleaner before attempting next installation. Additionally, run Origin as admin and close down any background applications that might interfere with it.

 

Let me know if anything helped Fingers crossed

 

/Ataashi

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Re: Installing Origin won't work

★★ Novice

I did all of the steps you listed and reinstalled Origin and no luck. But then, I cleared the cache after Origin had installed and it's running now! Thank you!

Message 3 of 5 (109 Views)
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Re: Installing Origin won't work

Community Manager (retired)

That's great to hear @lightg2 Standard smile

 

Thanks for coming back and confirming what worked for you.

 

/Ataashi

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Re: Installing Origin won't work

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had same problem but after clearing Origin cache works now. thank you
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