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Installation require internet connection

by TinyWorlds
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Accepted Solution

Installation require internet connection

★★★★ Novice

All I want to do is install Origin and spend money on games. However when I try to install it it says there's no internet connection. I obviously have an internet connection. I have tried unistalling and reinstalling dozens of times, have allowed origin through firewall and windows defender, run it as admin etc. Nothing works. I'm running internet through an ethernet cable connected to a laptop.

Message 1 of 10 (574 Views)

Accepted Solution

Re: Installation require internet connection

★★★★ Novice

Hi All, turned my computer on today and for some reason it's now working! Thanks for all your suggestions

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Message 9 of 10 (469 Views)

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Re: Installation require internet connection

[ Edited ]
★★★★★ Expert

Hi @TinyWorlds

 

Have you tried all of the steps in the following thread Wonderinghttp://answers.ea.com/t5/Origin/HOW-TO-Fixing-quot-Origin-Login-Unavailable-quot/td-p/3218195?

 


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
Message 2 of 10 (567 Views)

Re: Installation require internet connection

★★★★ Novice

Thanks for your reply. I have tried the steps in this thread- I've looked at all the previous threads on the topic

Message 3 of 10 (550 Views)

Re: Installation require internet connection

[ Edited ]
★★★★★ Expert

Ok @TinyWorlds

 

Make sure Time/Date is correctly set in your machine.

 

Clear DNS cache https://help.ea.com/en/help/pc/how-to-flush-dns-cache-for-windows/

 

Clear the browser cache: https://help.ea.com/en/help/faq/clearing-your-browsers-cache

 

Clear hosts file http://support.microsoft.com/kb/972034  (please do this step again)

 

Restart your machine.

 

NOTE if your issue persists try to reset (not restart) your modem, resetting your modem can fix gaming troubles,  "can't get on the Internet" problems, port issues, wireless issues and device conflicts.


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
Message 4 of 10 (536 Views)

Re: Installation require internet connection

★★★★ Novice

Hi, again, thank you for the advice, but again unfortunately it didn't fix the problem

Message 5 of 10 (517 Views)

Re: Installation require internet connection

@TinyWorlds

 

Try this version of the Origin installer.

 
 
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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 6 of 10 (511 Views)

Re: Installation require internet connection

★★★★ Novice

Thanks but downloading it from there doesn't work either

Message 7 of 10 (496 Views)

Re: Installation require internet connection

@TinyWorlds

 

I assume the download of the installer works.

Is Origin fully installed or do you get the error during installation? 

 

Could you provide a screenshot of the error message?

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 8 of 10 (476 Views)

Re: Installation require internet connection

★★★★ Novice

Hi All, turned my computer on today and for some reason it's now working! Thanks for all your suggestions

Message 9 of 10 (470 Views)

Re: Installation require internet connection

@TinyWorlds

 

Good to hear. Have fun gaming!

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 10 of 10 (462 Views)