Infinite Loading and crashing on selecting game modes

[OCBlueLightning]

Hello EA, I need help.

I have done pretty much everything to try to fix Apex, from validating the files on Steam, uninstalling Apex and reinstalling, typing in the DNS refresh command, even changing the properties of letting it run under version "Windows 7" NOTHING has worked...

I never had any problems up until this update and I need your assistance.

[EA_Darko · Accepted solution]

A couple of errors there @OCBlueLightning so let's run the System File Checker tool to see if it helps fix the issue:https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

Darko

[EA_Darko]

Hey @OCBlueLightning can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Darko

[OCBlueLightning]

Here, Ill post in your messages

[EA_Darko]

Hey @OCBlueLightning you will need to post it here.

Darko

[OCBlueLightning]

here you go

[EA_Darko · Accepted solution]

A couple of errors there @OCBlueLightning so let's run the System File Checker tool to see if it helps fix the issue:https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

Darko

[OCBlueLightning]

It works... sorta. Thank you for helping!

[EA_Darko]

Great to hear that @OCBlueLightning.

Darko 

[ItzKarm4Y0u]

hey so I tried everything that you suggested and it didn't work My game still won't load after I click past the menu button please help me.

[Darksnipers777]

so I am having the same problem I downloaded it and it will start to start up and then says there was an error and that I need to reinstall the game to fix it i have down that 3 times now what is wrong I need your help please.